Privacy Policy

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How we collect, use, and protect your personal data

Last Updated: 3 February 2026

1. Introduction

KMG Core FZE LLC (“KMG Core”, “we”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit kmgcore.com or use our services and products. This policy complies with UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data.

2. Data Controller

KMG Core FZE LLC
Business Centre, Sharjah Publishing City Free Zone, Sharjah, UAE
Email: Info@kmgcore.com

3. Information We Collect

Identity Data: Full name, date of birth.
Contact Data: Email address, phone number, billing address.
Transaction Data: Order history, payment details (processed by Stripe — not stored on our servers), purchase amounts.
Technical Data: IP address, browser type, device information, operating system, time zone, browsing activity.
Usage Data: Pages visited, products viewed, course progress, interaction data.
Communication Data: Emails, support tickets, chat transcripts.

4. How We Use Your Information

To process and fulfil orders, deliver digital products, and provide course access.
To manage your account and provide customer support.
To send order confirmations, receipts, and service communications.
To send marketing communications (only with your explicit consent).
To improve our website, products, and services through analytics.
To prevent fraud and ensure security.
To comply with UAE legal obligations.

5. Legal Basis

We process your data based on: contractual necessity (fulfilling orders and services), legitimate interest (improving our business, preventing fraud), consent (marketing communications and non-essential cookies), and legal obligation (compliance with UAE regulations).

6. Data Sharing

We may share data with: Stripe (payment processing), email service providers (transactional and marketing emails), hosting providers, and analytics providers (anonymised data). We never sell your personal data. All third parties are contractually obligated to protect your data.

7. International Transfers

Your data may be processed outside the UAE where our service providers operate. We ensure appropriate safeguards are in place in accordance with UAE Data Protection Law.

8. Data Retention

Transaction data: minimum 5 years (legal compliance). Account data: duration of account plus 2 years after closure. Marketing data: until you withdraw consent.

9. Your Rights

Under UAE Data Protection Law, you may: access your data, rectify inaccuracies, request deletion (subject to retention requirements), restrict or object to processing, receive your data in portable format, and withdraw marketing consent. Contact Info@kmgcore.com to exercise these rights. We respond within 30 days.

10. Cookies

We use essential cookies (required for site functionality), analytics cookies (anonymised usage data), and marketing cookies (only with consent). Manage preferences via our cookie banner or browser settings.

11. Security

We implement 256-bit SSL encryption, PCI DSS-compliant payment processing via Stripe, regular security audits, access controls, and encrypted data storage.

12. Children

Our services are not intended for individuals under 18. We do not knowingly collect data from minors.

13. Changes

We may update this policy. Changes are posted here with an updated date.

14. Contact

KMG Core FZE LLC
Business Centre, Sharjah Publishing City Free Zone, Sharjah, UAE
Email: Info@kmgcore.com | Phone: +974 5068 5355